Flashecom Privacy Policy

Updated on August 12th, 2010

At Flashecom, we are dedicated to protecting your privacy and are highly aware of the trust you place in us. To uphold this responsibility, we believe in complete transparency regarding what information we collect from you when you use our products and services, the basics of which are outlined below.

To understand how we treat, collect, store and use the personal and personally identifying information you give us as you use Flashecom�s services on our website www.flashecom.com, please familiarize yourself with this privacy policy.
This policy also describes the choices currently available to you regarding Flashecom�s use of your personal information and your choices regarding how you can access this information, and to how request that we correct or update it.

Usage and Collection of Personal Information:

Non-Account-related activity: You can browse and explore the Flashecom website without having a user account or logging in. During this time, you can also contact us to request more information without having a Flashecom account. This information will not be recorded. However, as you explore our site, anonymous statistics may be recorded about your usage, such as: pages visited, length of time spent on site, links clicked, videos watched, as well as other information you click on or display on Flashecom�s website (including settings, UI elements, and other interactive information). If you are logged in, these usage data may be associated with your account.

Account-related activity:Some activities involved in the ordering process, such as contacting Flashecom for a quote, submitting orders and/ or payment, and all other forms of financially-related or ordered-related activities, do require an account with Flashecom.

Once you set up your account, we may collect standard contact Information from you such as:

  • Name, email address, mailing address, phone number, fax number, Skype username
  • Company name, company address, company size, business type, business URL
  • Billing Information, credit card number, credit card type, expiration date, billing address

We record this information when you:

  • Purchase services, products, features or upgrades
  • Contact us to request more information about our products or services, or to ask questions about existing products and services previously purchased from Flashecom.

We use this information to:

  • Fulfill and implement your order, service or order-related request
  • Send you an order confirmation
  • Send you a requested product, service or account information
  • Send you a newsletter or email update

Public Information Sharing

Any personal information, pictures, graphics, icons, or video content that you voluntarily disclose on public areas of Flashecom�s website (chat boards, in messages and feedback areas, within public areas of your account pages, etc.) becomes publicly available and can be collected and used by others.

Flashecom reserves full right to change, modify, or remove this data if it violates our terms of service or if it is deemed inappropriate, offensive, racist, or derogatory to other Flashecom customers, clients, affiliates or competitors. In this case your content may be modified or taken down without warning, and repeat offenders may have their accounts suspended.

How We Use Your Data

We do not sell, rent, trade, or otherwise share your personal information with third parties without first providing you advance notice and the choice to opt-out.

We reserve the right to disclose your personal information ONLY under circumstances required by state law (e.g., to comply with a subpoena, warrant, court order, or legal process served on our website) and when we believe that disclosure is necessary to protect our rights and liabilities, protect your safety or the safety of others, investigate fraud, and/or respond to a government request.

Demonstration Uses

We may, for the purposes of promoting or demonstrating our services, contact you seeking permission to use demo images (taken in the form of screen-captures or graphical links) of a site built using Flashecom�s programming, architecture or services. Images of your website will not be used for promotional purposes except in the case of Flashecom obtaining full written authorization from the purchasing party or site owner/ administrator.

Non-Marketing Uses

We never use your email address or other personally identifiable information to send commercial or marketing messages without your consent or except as part of a specific program of which you will have the ability to opt-in or opt-out. We may, however, use your email address without further consent for non-marketing or administrative purposes (such as notifying you via email or regular mail of major Flashecom Site changes or for customer service purposes).

We use both your personally identifiable information and certain non-personally-identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality and design of the Flashecom Sites and to create new features, promotions, functionality, and services by storing, tracking, analyzing, and processing user preferences and trends, as well as user activity and communications.

Choice/Opt-Out

You may opt-out of receiving our newsletter or service-related emails from us by following the unsubscribe instructions included in each newsletter or service email, or you can contact us at sales@flashecom.com.

Log Files

Almost all websites collect certain information automatically as you browse, and store the data in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), operating system, date/time stamp, and/or page views.

We use this information, which does not usually identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We may record your IP addresses when you place an order through our site in order to detect and prevent fraud. Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us at sales@flashecom.com.

Security

The security of your personal information is of utmost important to us. When you enter sensitive financial information (such as credit card number, DOB etc) on our order forms, we encrypt that information using secure socket layer technology (SSL)

We abide by generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Flashecom is not responsible for any losses or damages caused by the use of online payment options.

If you have any questions about the security methods used on our website, you can contact us at: sales@flashecom.com.

Modifying Your Personal Information

If you are a registered user of our Products or Services, we provide you with the tools to access, delete or modify the personal information you provided to us and data which is associated with your account.

Notification of Privacy Statement Changes

We may update and revise this policy from time to time. The most current policy will govern our use of your information and will be located at:
http://www.flashecom.com/privacypolicy.htm. If we make a change to this policy which, at our sole discretion, is material or may affect your personal information, we will notify you by email which will be sent to the e-mail address provided by you within your account, and/ or by means of a notice on this Site prior to the change. We encourage you to periodically review this page for the latest updates and information on our privacy practices. By continuing to access or use our Services after those changes or updates become effective, you agree to be bound by the revised Privacy Policy.

More Information

For more information (including the latest Privacy Policy updates), you can write to us or email us at:

Flashecom, Inc.
935 Mariner Street
Brea, CA - 92821

sales@flashecom.com

Toll Free: (888) 282-1000
Local: (714)671-7000 US
Fax: (714) 671-7011 US